Frequently Asked Questions
Everything you need to know about bringing Vivere home.
What is the typical delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our white-glove delivery partners.
Do you offer international shipping?
Currently, Vivere ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are non-returnable.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your materials sustainably sourced?
Yes, Vivere is committed to ethical sourcing. We prioritize FSC-certified woods, recycled textiles, and eco-friendly dyes across our entire furniture and textile collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.